Community Lead, Multiple Games

.Who we areAt Fortis Games we aspire to make great games that bring people together while redefining how game companies work. We believe in building a sense of belonging through our games, their communities, and how we operate and treat each other. Through our game communities, we will create powerful connections and lasting memories. We will foster a culture of diversity, equity and belonging where together our diverse skills, experiences and backgrounds impact the games we make.We are an early but mighty organization with a leadership team of game industry veterans. There are many opportunities for you to have a big impact on the products we'll be making as well as the overall direction of the company. If you're passionate about tackling difficult problems with direct and thoughtful communication and team first mentality, we may be the right place for you.About the roleThe Community Development Team is looking for a Player Community Lead to join our team. In this role, you will work closely with the Head of Player Community and our Player Community team to be deeply embedded within our game teams and player community while acting as the connective tissue between stakeholders. This role is unique as it will support two games in different phases of development. You will be able to contribute to developing our community engagement strategies, sentiment analysis and reporting, creating meaningful feedback loops, and foster a healthy and connected community where our players feel membership and belonging in the Fortis community of games.What you'll achieveAssist in building and maintaining our feedback loops and sentiment reporting that is shared with our game teams along with the company as a whole.Help develop and implement community management best practices by identifying key community members, encouraging healthy relationships between the community and Fortis, and help define what community membership looks like for Fortis.Assist in creating and managing community campaigns and initiatives to foster player engagement, retention, and growth.Collaborate with internal teams, including game developers, marketing, and creative, to ensure community perspective and authenticity.Engage with the community by responding to inquiries, feedback, and comments across social media channels, fostering a positive and supportive environment.Monitor community discussions and sentiment, providing insights and feedback to improve community engagement strategies.Stay up-to-date with industry trends and best practices in community and social media management, and apply them to our strategies and initiatives.Collaborate with external partners, such as influencers and content creators, to amplify our community reach and engagement.Support channel specialists' recruitment and onboarding process once the team expands, providing guidance and mentorship