.HISCOX is an international insurer specialized in the market of luxury goods & property, and high end professional insurance. As experts in risk we give people and businesses the confidence to realise their ambitions. With offices in 9 European countries we have a very international staff and encourage a culture that fosters inclusion and collaboration, offering exciting opportunities for personal and professional growth.In our Lisbon office we have the privilege of employing approximately 500 exceptional professionals representing 29 diverse nationalities. Despite our central location within the city, we recognize the importance of maintaining a healthy work-life blend. As part of our commitment to our employees' well-being, we provide a 35-hour workweek along with the option for a hybrid working schedule.Why we need you?Hiscox Ireland is currently hiring a business analyst for its Operations and change department. Based in Lisbon, you will be working with our teams across the business to design and implement innovative solutions.In this role, you will have the opportunity to make a difference in the way we deliver our services to our customers and stakeholders.If you are looking for a rewarding and exciting career, this is the position for you.How will you help us?The business analyst will be responsible for supporting the implementation and maintenance of projects/initiatives with direct impact on Hiscox Ireland strategic priorities. Integrated in the Operations team, will be working with all teams while having exposure to leadership. In this role, you will have the opportunity to make a difference in the way we deliver our promise to customers and stakeholders. Your pragmatism, can-do attitude and adaptability will be key to be successful in this role.Key ResponsibilitiesCollaborate with cross-functional teams and stakeholders to understand business requirements, identify gaps, and propose solutions.Support the implementation and maintenance of projects/initiatives related to operational processes, systems, and tools.Document and update business processes, workflows, and best practices.Collect and analyse data from various sources to provide insights and recommendations for business decisions.Collect functional and non-functional requirementsDesign and develop reports, dashboards, and visualizations to communicate key performance indicators and trends.Conduct quality assurance and testing to ensure data accuracy and reliability
