Application Management - Associate (Fashion)

We are looking for an Application Management Associate with experience managing SAP (SD / AFS) applications and improving related processes/services for a full-time position to join our team in Porto.What we offerOpportunity to manage service management applications and improve related processes/services.Be part of a team applying strong Information Systems application technology knowledge and expertise.Assist with global business needs and help solve difficult topics.Become part of a fast-growing international and diverse team.What youwill doManagement of our globally implemented applications (SAP and non- SAP) in the areas of logistics or e-commerce.Ensuring an optimal quality of the globally available applications.Cooperation in global support as well as a continuous exchange of knowledge with the Headquarters Germany and our units in New York and Hong Kong.Analysis of incidents as well as follow-up and escalation management.Systematic analysis of incidents with the aim of avoiding problems in the future.Proactive and event-triggered use of the monitoring system to identify acute and avoid potential future causes of faults.What you'll bringBE/ BTECH/ ME/ MCA- degree in Computer Science, Engineering, Studies in Business informatics or equivalent education.3+ years of relevant experience supporting SAP applications, withSAP SD or and SAP AFS/Retail/CAR,preferably in the logistics or e-commerce environment.Sound knowledge of process modeling, project management, and ITIL service management.The ability to manage multiple demands on your time, working with cross-functional, virtual, and international teams.Ability to innovate and to effectively deal with rapid change in a positive manner.Excellent analytical thinking, problem-solving, organizational, and time management skills.Strong written and oral communication skills in English.Willingness to travel for business meetings, as required.#J-18808-Ljbffr