Advisor For A Streaming Service Project - French Speaker

col-wideJob Description:About WebhelpWebhelpis a French multinational BPO company that is making business more human for the world's most exciting brands.By choosing Webhelpyou will be part of a family of over 120,000 game-changers from more than 140 locations in 60 countries.Join us atWebhelpand you will have the opportunity to be part of a multicultural team, a fast-paced environment, and a diverse pool of engaging projects with some of the best B2C and B2B brands worldwide.What you'll be doing at WebhelpAsa French-Speaking Customer Advisor for a Streaming Service Project, you will:Assist viewers through phone and/or chat regarding their inquiriesProvide account and application support to viewers namely with regard to software functionalityProvide technical support and troubleshooting of system configurations and network settingsProvide accurate and real-time answers to viewers' inquiriesContribute to creating brand engagement for our Client .We'llbe a great match if you:Are native or proficient in French (C2) and fluent in English (B2)Are passionate about the entertainment and media industryDemonstrate excellent communication skills coupled with empathy and team spiritAre familiar with digital streaming services and devicesHave a positive and can-do attitudeIf you feel you don't check off every qualification in the job description, we encourage you to apply either way. We will do our best to match you with the right job, whether it's this one or a future role.What we offer you:Strong compensation package (14 monthly payments per year plus bonus)Permanent contractMonthly meal allowance paid in voucher card (net)Bring a Friend Program with attractive incentivesPersonal and career development programs and mentoring to develop skillsPossibility to participate in a growing multicultural ProjectFlexible ScheduleWork in a diverse environment with people from over 75 nationalitiesBenefit from our modern amenities, many discounts in local businesses, free medical appointments at the office, sports and social responsibility activities, internal parties and much more!We promote inter-company mobility to work at any of our sites around the worldWorkplace:Work on-site in Aveiro, PortugalWebhelpis an equal-opportunity employer.Webhelpis committed to equal employment opportunities for all candidates and a work environment free of discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and personal qualifications, without regard to gender identity, age, religion, ethnicity, family or parental status, or any other classification protected by applicable national laws.