Accounts Receivable Team Leader (M/F/D)

Your new companyA multinational company opening a new SSC in Braga.Your new roleSet goals & monitor the performance of the AR team, undertake corrective/preventive actions as necessary to meet the expected KPI level;Ensure processes are executed by accountants in compliance with process documentation (LPDs/SOPs);Ensure processes and operating procedures are clearly defined, documented and up-to-date;Contribute to regular performance reporting by providing commentaries & inputs;Daily management of AR accounting team - hiring, goals setting, performance assessment, development & retention;Drives proactive identification of improvements to performed activities/processes;Resolve incidents & escalations via direct communication with SSC stakeholders & management;Actively participate in global, transition & improvement projects.What you'll need to succeedExperience in managing teams in BPO/SSC environment;Financial domain knowledge (specifically in O2C);Fluency in English (written and spoken);Experience with service transition projects to SSC/BPO environment (plus).Next stepIf you're interested in this role, click 'apply now' to forward an up-to-date CV (written in English).#1030708 - Filipa Kellen#J-18808-Ljbffr