Added 13/09/2023Join a high reputable multinational companyBusiness Operations Management - Process ImprovementOur client is a Multinational Company, with Global Business Services in Lisbon.Responsibilities - your mission:Business Operations ManagementLead a Accounts Payable Divisions team as an AP managerValidate recommendations and lead implementation on Accounts Payable policies and proceduresAnalyzing and resolving escalated back office issues related to AP applicationsPlan and lead strategic planning for both immediate and future back office application needsValidate and lead update department standard operating proceduresReporting:Present KPI's to customer and stakeholders to display process performancePropose mitigation actions with Customer and other stakeholdersLead process projectsSupplier management and monitoringLead monitoring of stakeholders and do implement actions to improve performanceCreate SLA lead actions with stakeholders in case of validation of SLA and of their missions but also bring them support to improve, to gain autonomy keeping in mind our customers' satisfaction.Customer service and relationshipBuild and sustain a robust relationship with "customers"Promote adherence to business rules in accordance with the standard processes and policiesProject managementDevelop guidance on AP methodology and look for improvements and new technologiesLead and foster implementation of compliance, segregation of duties and internal controls rulesEnsure compliance with Finance, Purchasing, and Supply Chain policies and proceduresSupport the Head of Accounting and other related departments in special projects, like S2PContinuous improvement and projects / toolsSupport continuous improvement opportunities and solution implementation, working with colleagues, customers, suppliers, to solve issues and roll-out improvementsActively participate to trans-functional / trans-national projects and tools supporting the S2P processPerfil idealRequirements:Finance / Accounting background and a minimum of 7 years' professional experience in a commercial or industrial environment involving tight deadlines.Demonstrated leadership in resolving or escalating issue resolution, team building, training and team support.Demonstrated ability to organize and coordinate multiple tasks, build strong cross functional relationships and communicate effectively with all levels of the organization,Promote speak-up cultureEffective verbal and listening communications skillsProfessionalismInterpersonal and analytical skills Rigorous and analytical with ability to follow and apply strict processes and internal controlsSystems and tools - working knowledge of SAP Languages: English - capacity to interact with English native speakersDiverse career opportunitiesA hybrid working model, allowing you to combine onsite and offsite workA motivated and fun crew to grow and build and shape the GBS together#J-18808-Ljbffr