ONE Team. ONE Company. ONE Concentrix.
Concentrix is a technology-enabled global business services company specializing in customer engagement and improving business performance for some of the world’s best brands. Every day, from more than 40 countries and across 6 continents, our staff delivers next generation customer experience and helps companies better connect with their customers. We are Different by Design. Join us as
Turkish Speaker Customer Advisor (m/f/d)
For one of the most known online search engines we are currently recruiting Turkish-speaking customer service advisors in the sunny Lisbon based in Portugal. We are looking for people who are customer service oriented, resilient and flexible. Someone who is driven, persistent, has a great eye for detail and wants to enhance learning and knowledge. If this is you, then continue reading.
What are you going to do?
As a customer support advisor, you are responsible for incoming calls or e-mails / chats with questions about the search engine. You handle questions and complaints in a professional manner with the highest degree of customer service. You process and change data in our databases. The nature of the job includes accessing explicit content that includes text, picture, video etc.
What do you need for that?
Graduates including B.E./B. Tech
Any experience that comes in by default is welcome
You are available 40 hours a week. This is a 24/7 project with rotating shifts and two days off
Full professional proficiency of the Turkish (C1 min.) and English language (B2 min.)
Basic computer knowledge skills, good knowledge of websites and know how to navigate to obtain desired information
Strong logical communication skills
Critical thinking and decision making
Comprehension skills and information ordering
Focus on accuracy and multi-tasking
For that, we offer:
Base Salary: € 1300,00 (gross, 14 months)
Meal Allowance: € 6,00 per working day
A dynamic position within an international and dynamic company
Fully paid training and then coaching on the job
Irregularity surcharge on weekends and evening shifts
Internal Career Opportunities
Become a member of our community!
We are looking for dedicated employees for our customer service team. Become a member of our international and professional teams! At Concentrix, we work hard but we also have fun! We are a global provider of active service solutions for market leaders in telephony, electronic entertainment and IT. We offer flexible and professional solutions for our customers' needs in all areas of customer service. We currently have 225,000 dedicated professionals who speak 47 languages and work from more than 275 locations in 40 countries in Europe, Asia Pacific, North and South America and in Africa.
Are you interested to be part of the team at Concentrix? Than we kindly invite you to send your CV + motivation letter to us! We look forward to your motivation as to why you want to become part of the team!
Largo da Estação Ferroviária de Braga, 2º piso
4700-223 Braga, Portugal