Elevate Your Career!We're seeking an enthusiastic Customer Support Specialist to join our innovative and energetic team.
If you're adaptable, personable, and excel in a fast-paced environment, this role could be a great fit for you!Role Overview:As a Customer Support Specialist, you'll manage customer inquiries across phone, chat, email, and social media, addressing account, technical, and financial concerns.
Your efforts will directly contribute to customer satisfaction and operational improvements.Key Responsibilities:Deliver exceptional support via phone, chat, email, and social mediaResolve issues related to account setup, verification, logins, financial queries, and technical mattersServe as a trusted advisor, particularly to clients in the sports sectorRespond quickly to inquiries, feedback, and concernsFoster strong client relationships through clear and effective communicationUphold service excellence in alignment with company policiesPropose process enhancements to improve the overall customer experienceRequirements:Fluent in Turkish (C2 level)Fluent in English (B2 level)EU Citizenship or Portuguese Residency Card0-1 year experience in customer supportStrong leadership, analytical, and communication skillsEagerness to learn and growWhy Join Us:Competitive Salary: We offer attractive compensation that reflects your skills and experience, recognizing and rewarding your contributionsMeal Allowance: Enjoy a meal allowance to keep you energized during working hoursHealth and Life Insurance: Benefit from comprehensive coverage to support your well-being.Onsite Work Environment: Thrive in a collaborative and communicative office settingRelocation Package: Receive support if relocating to ensure a smooth transitionReady to take on this exciting opportunity?
Apply today, and let's connect!#J-18808-Ljbffr