Monitoring infrastructure management.
Operations management – Requires relationship with internal customers and with the operations provider.
Recertification of the whole fault and performance management rules in place.
Alarm quality assurance.
Alarm catalog continuous improvement based on statistic trend analysis.
Development and implementation of Business Alarms.
Develop reporting tools.
Process revision and improvement.
Strong dialogue with business units to ensure that their requirements are met.
Master degree in electrotechnical/computer/physics or mathematics engineering
New Graduated whit maximum 1 year of professional experience.
Strong understanding of IT statements;
Detail oriented with high level of accuracy;
Good knowledge of English.