Support Application Engineer

Support Application Engineer
Empresa:

Kcs It


Support Application Engineer

Detalhes da Vaga

KCS IT – WE MAKE IT
Founded in 2008, KCS IT is a consultancy company in the field of Information Technology and Services, focused on creating value for its clients through three main areas: Consulting, Technology and Training.
We are looking for a Support Application Engineer.
Based in:Porto
Keywords:Support engineer -Corrective & evaluative maintenance of the applications - Finance
Years of Experience: 3+
What you’ll do:
Risk Monitoring and Production Support team is a centralized application support team working in a sensitive and critical environment, with a combination of dedicated resources, technical and interpersonal attributes to provide a specialized support on the incidents raised by IT Market Risk department. The applications supported by the team is mostly written in Java, C++; Scala, SQL and Scripting. It also features Hadoop, Oracle and Sybase databases.
Mission: Within the IT department of Risk, PnL & ALM (RPA), the Market Risk team maintains a set of applications that are used by the company to calculate all relevant metrics that are used to monitor the financial activities of the bank. These are applications used in a daily basis, and for which there is a project to ensure high availability by providing technical support, monitoring and maintenance that includes the evaluative and corrective improvement.
The responsibilities for Support application engineer are:
• Provide a first line of production support with dedicated KPI’s;
• Ensure all applications run smoothly;
• Enhance user’s satisfaction by solving incidents/problems effectively and efficiently;
• Ensure the proper troubleshooting and incidents follow up;
• Take part in the corrective & evaluative maintenance of the applications;
• Ensure continue improvement;
Your skills & qualifications:
Must-have:

• Academic background in either Computer Science (or similar IT degree), Economics or Finance;
• Strong interpersonal, relationship, management and communication skills;
• Strong troubleshooting capability;
• Experience in similar roles;
• Knowledge in basic computer competencies (Linux, XML, SQL, File transfer…)
• Fluency in English;
• Customer-oriented
• Ability to work in a fast paced, highly demanding and dynamic environment.
Nice-to-have:

• Experience with Hadoop / Oracle / Sybase databases;
• Experience with Control-M
• Familiar with Market Risk concepts;
• Knowledge of French is a plus.
We offer:
® Personal career management
® Permanent Contract
® Continuous and personalized Training and Certification [Salesforce, Microsoft, Oracle, and more through an in house PearsonVue center]
® Competitive salary package with added benefits
Do you have this profile?
Send your application **********, including the job reference CBB/NE/0420/SupportEng.
Please checkwww.kcsit.ptto see all opportunities we currently have open or feel free to send us a spontaneous application.

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