Specialist, Credit Collection

BFF Bank for the Lisbon office is looking for a Specialist, Credit Collection
The candidate will join a very dynamic international environment based in the newly established Portuguese Branch with the responsibility of credit management activities for Portugal Country
Main Activities :
Support the CM Manager in managing the portfolio activities with relationship with debtorsParticipation in negotiations of payment plansSending payment reminders and managing the feedbacks from the debtorsOrganize with the CM Manager frequent meetings with debtors and maintain constant contactVerify and monitor debtors' accountsTrack the volume of exposureCarry out the necessary checks to ensure low collection riskCollaborate with the internal legal unit for the initiation and management of legal actionsSupport the CM Manager in the relationships with clients, regarding the due diligence of the portfolio, to process in the internal IT system to finalize the potential dealRequest to clients the probative documentation related to the receivables purchased by the Bank Check and update the information in the IT tool (invoices status, negotiations stages, payments allocation, etc…)Clarify disputes raised by debtors regarding receivablesCarry out the process of retrocession towards clients and recovery of payment refundsReport regularly to headquarters on local activities and statistics related to credit management activitiesCollaborate with all Group units, including IT, and actively participate in internal projects Requirements:
1-2 years of experience in managing relationships with public or private counterparties for debt recovery and negotiation of agreementsProactive mindset with a focus on achieving KPIs (priority oriented).Good interpersonal and communication skills.Flexible approach to problems and strong aptitude for teamwork.Degree in Business Administration/ Law Skills:
Proactive mindset with a focus on achieving KPIs (priority oriented).Good interpersonal and communication skills.Ability to negotiate with debtors/public sectors.Flexible approach to problems and strong teamwork skills.Organizational skillsNice to have working in Pharmaceutical/utilities/bank industry or lawyers working in NPL/ debt recovery sector. Workplace: Lisbon- Portugal.
At BFF Bank spa, we ensure that every individual has access to equal opportunities and fair treatment. Therefore, everyone has the opportunity to be evaluated based on their value, abilities, and merits, regardless of their ethnicity, age, gender, disability, or other characteristics (such as marital and/or parental status) that could be a discriminating factor. This approach enables the Bank, at the Group level, to welcome and nurture the best talents, to be hired based on objective, non-discriminatory, and naturally meritocratic criteria.