Manpower Portugal is currently recruiting a Social Network Reviewer native or fluent in FRENCH for a prestigious client in Miraflores.
This is an amazing opportunity for starting your career while working in the vibrant city of Lisbon, the capital of the Portugal.
Processing and reviewing accounts that have been flagged for review due to having uploaded potentially sensitive content to ensure there are no violations of policies
Responding to notification of potentially sensitive information in an appropriate manner by validating the inquiry and performing further investigation. This may include cooperating with subject matter experts to respond or support in the response to inquiries or escalations. Raising these to the correct person which may include but is not limited to external third parties, the client or Accenture.
Understanding and performing content reviews under supervision for International and Domestic cases following client processes and procedures at all times.
Ensuring all social media content complies with all published policies, procedures and any legal and regulatory requirements that the company is obliged to adhere to
Being accountable for workable solutions and processes within your specific area of responsibility
Escalating issues to Accenture or client Point of Contact as appropriate
Addressing most non-routine issues
Ensuring all work is performed in accordance with SLAs and metrics.
Responsible for other activities assigned
Are you the person we are looking for?
Proficient in English
Strong attention to detail
Great communication and interpersonal skills
Enthusiastic, positive attitude with a strong willingness to learn
Good knowledge of internet and associated technologies
1-2 years’ experience in a professional work environment
Does this sound interesting?
Please send your CV to the email below and we will contact you asap.