Service Process Manager (Process Consultant)_En

Service Process Manager (Process Consultant)_En
Empresa:

(Confidencial)


Service Process Manager (Process Consultant)_En

Detalhes da Vaga

O que procura nos candidatos

Qualifications

Knowledge of multilple ITIL processes
ITIL Certification preferable
German speaker preferable

Que funções irão desempenhar

Role Purpose

The Process Consultant delivers Design, Implementation and Consulting for all CEE Service Delivery ITSM Processes

Responsibilities

Operates for internal (Service lines) and external customers (FJ customers)
Consulting for CEE Service lines, process analysis and development in consultancy with CEE CoDEs (Center of Delivery Excellence)
Responsible for process design, implementation and enablement in T&T projects for cross function parts
Support for effort and project planning in T&T projects
Support for ITSM tool architecture in BID and T&T activities
Support for Presales/BID phases (CSLC) with standardized effort and cost calculation
Responsible for cross function (XF) PQCs together with Solution Design (XF) counterparts in CEE BIDs
Customer specific requirements management for process specifics (T&T projects)
Central role for process demands in CEE Service Delivery Organization

Quais os benefícios oferecidos

At Fujitsu, you will enjoy:

Competitive salaryand bonuses
Employment
with the possibility of a permanent contract
Life insurance and private health insurance
extensive to family members for free and since the first day of employment
Work life balancewith part-time/full-time schedules available
and25 annual leave days
International careerin a dynamic and enthusiastic environment
Training and internalcareer progressionplan
upon hiring
Severaldiscountsavailable with our
partners
Trainingand international career progression plan upon hiring
Dynamic
andenthusiasticwork environment with colleagues from more
than60 countries
The chance to get involved in ourSocial
Responsibility programand participate in several initiatives with
focus on wellbeing, diversity and inclusion, environment and our community
(medical services, Yoga lessons, fresh fruit, volunteering afternoons)
Great Facilities at
Central locationswell served by public transportation,
bicycle access and services
If you are moving to Portugal we also offer
the support of ourWelcome Buddyto help you settle in.
Remote Working Available
…and much more!

Enviar CandidaturaDenunciar


Fonte: Alertaemprego


Área:

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