Service Process Manager (Process Consultant)_En

Service Process Manager (Process Consultant)_En




Service Process Manager (Process Consultant)_En

Detalhes da Vaga

Description: The Process Consultant delivers Design, Implementation and Consulting for all CEE Service Delivery ITSM Processes

ResponsibilitiesOperates for internal (Service lines) and external customers (FJ customers)Consulting for CEE Service lines, process analysis and development in consultancy with CEE CoDEs (Center of Delivery Excellence)Responsible for process design, implementation and enablement in T&T projects for cross function partsSupport for effort and project planning in T&T projectsSupport for ITSM tool architecture in BID and T&T activitiesSupport for Presales/BID phases (CSLC) with standardized effort and cost calculationResponsible for cross function (XF) PQCs together with Solution Design (XF) counterparts in CEE BIDsCustomer specific requirements management for process specifics (T&T projects)Central role for process demands in CEE Service Delivery OrganizationQualificationsKnowledge of multilple ITIL processesITIL Certification preferableGerman speaker preferable Requirements: Offer: At Fujitsu, you will enjoy:

Competitive salary and bonusesEmployment with the possibility of a permanent contractLife insurance and private health insurance extensive to family members for free and since the first day of employmentWork life balance with part-time/full-time schedules available and 25 annual leave daysInternational career in a dynamic and enthusiastic environmentTraining and internal career progression plan upon hiringSeveral discounts available with our partnersTraining and international career progression plan upon hiringDynamic and enthusiastic work environment with colleagues from more than 60 countriesThe chance to get involved in our Social Responsibility program and participate in several initiatives with focus on wellbeing, diversity and inclusion, environment and our community (medical services, Yoga lessons, fresh fruit, volunteering afternoons)Great Facilities at Central locations well served by public transportation, bicycle access and servicesIf you are moving to Portugal we also offer the support of our Welcome Buddy to help you settle in.Remote Working Available…and much more!

Fonte: Europelanguagejobs



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