Senior Project Director

Senior Project Director


Senior Project Director

Detalhes da Vaga

Nokia is a global leader in the technologies that connect people and things. With state-of-the-art software, hardware and services for any type of network, Nokia is uniquely positioned to help communication service providers, governments, and large enterprises deliver on the promise of 5G, the Cloud and the Internet of Things.

Serving customers in over 100 countries, our research scientists and engineers continue to invent and accelerate new technologies that will increasingly transform the way people and things communicate and connect.

Nokia is an equal opportunity employer that is commited to diversity and inclusion.

At Nokia, employment decisions are made regardless of race, color, national or ethnic origin, religion, gender, sexual orientation, gender identity or expression, age, marital status, disability, protected veteran status or other characteristics protected by law.


- Accountable for delivering the entire customer project/program scope – products and services - to the customer within the assigned area of responsibility.

- Main responsibilities on E2E planning and management of financial and operational performance

- Ensures project/program management based on PMI principles and in full alignment with Nokia MoO and applicable Business Line guidelines.
- Experience in building trustful relationships with Customer

Summary of key activities:

- Customer Relationship Management
- Managing financial and Operational Performance
- Contribution to Service Business/Solution Creation
- Project and Program Management Planning
- Controlling Project and Program Execution
- Updating the Project /Program Management Plan
- Risk Management
- Stakeholder Management
- Leading the Project/ Program Team
- Closure and handovers

Key activity descriptions:
Customer Relationship Management

- Develops/contributes to long term Customer Relationship strategy
- Establishes and maintains good customer relationship by e.g.
- Ensuring all relevant information is communicated proactively to the customer
- Regular meeting practices are maintained and agreed actions are reliably followed-up

Managing financial and Operational Performance

- Strong and Self-motivated Team Leader
- Able to provide day to day leadership and guidance
- Managing performance of members in the Project Team
- Accountable for setting function / program goals, managing cost performance and ensuring achievement through people and processes. Strong communication and integrity skills
- Able to quickly identify potential deliverable risk of delays. Build strategy and drive mitigation plans
- Driving for continuous efficiency improvement by e.g.
- Project Cost Adherence (PCA) management
- Project Asset Rotation Days (PARD) reduction
- Optimizing Project/Program operational performance
- Ensuring efficient claim management

- Aim to improve revenue and Sales Margin by e.g. capturing up-selling opportunities by effective Change Management

Contribution to Service Business/Solution Creation

- Contributes in identifying and creating business opportunities
- Contributes to pre-sales and sales/tendering processes
- Contributes to the development of the service business

Project and Program Management Planning

- Ensures Project Target Agreement (PTA) process takes place
- Validates PTA contents
- Plans Project based on PMI principles and processes (initiate, plan, execute, monitor/control, close) as well as Business Line global guidelines
- Leads the customization of global e2e operational processes to project /program* requirements (e.g. network operations processes, supply chain process, logistics processes, acceptance process etc.) and ensures it is aligned with NOKIA MoO
- Ensures contract management process is initiated and integrated with Project Management processes, operational processes and NOKIA Contract Management policies

Controlling Project and Program Execution

- Monitors & controls
- The project targets against the PTA
- Project Management processes e.g. time management, cost management, scope management, quality etc., including e.g.
- ensures enough operational visibility to relevant stakeholders (e.g. Procurement, PMO, Customer) through specific tools
- participation to periodic reviews

- execution of operational processes in line with NOKIA MoM and applicable BL guidelines
- operational KPIs
- KPIs as specified in Service Level Agreements
- execution of the contract management process
- adherence to applicable official guidelines, handbooks and instructions

Updating the Project/ Program Management Plan

- Continuously and proactively adapt Project/Program Management Plans and Delivery Processes to reflect the changing environment

Risk Management

- Identify and analyze risks and opportunities.
- Plan and implement risk response actions.
- Ensure risks actively monitored and managed and risk management plan updated

Stakeholder Management

- Managing the expectations of project/ Program stakeholders, e.g.
- customer
- project team / program organization
- subcontractors
- 3rd party vendors (multi-vendor partners)
- CBT Team
- Order Management and Logistics (OML)

- Setting up and maintaining clear and effective internal and external communication within the relevant project stakeholders (e.g. customer and project teams)

Leading the Project Team(s) / Program Organization

- Organize and lead the project teams / program organization.
- People management (perform line management responsibilities) e.g.
- on-boarding/off-boarding people
- manage performance, competence development

Closure and handovers

- Ensure contractual requirements completed (e.g. Acceptance Testing done, PAC signed by customer)
- Close the project (e.g. collect lessons learnt, post calculations, document PTA completion)
- Customer handover activities (e.g. documentation)
- Ensure internal handover (if applicable)

Additional Requirements:

- Experience of Full Turn-Key rollouts (Radio)

Solution focused attitude
Result and timeline driven

- fluent English
- Portuguese language is an advantage


Fonte: Bebee2



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