Polish Speaking Customer Service Advisor

Polish Speaking Customer Service Advisor
Empresa:

Confidencial


Polish Speaking Customer Service Advisor

Detalhes da Vaga

We are looking for a friendly and professional candidate who takes pride in providing expert customer service, and has a passion for helping others. It is our client’s belief that their customer service representatives serve as the front line for information and assistances to any clients.

Job description:

This position will involve taking
calls from customers, answering queries and updating the internal database accordingly. Providing an End to End overview of the Request to Connect, General Enquiries and
calls and General Enquiry via e-mail.

Responsibilities
¥ Handling
calls
¥ Email enquiries
¥ Dealing with Account/client Managers, Maintenance Administrators, Customer Relations and many other departments
¥ Excel in delivering Customer Satisfaction
¥ Encourage knowledge sharing and best practices
¥ Consistency in ensuring work is completed accurately
¥ Build relationships across work groups and organizations

Tasks
¥ Undertake activities such as updating databases
¥ Use specific tools and programs to give the customer maximum support and service
¥ First point of contact for people via Telephone, Email & Chat

Skills
¥ Excellent Customer care skills
¥ Capable of learning new skills and retain knowledge
¥ Excellent time management skills
¥ Excellent communication skills
¥ Team player
¥ Highly motivated and looking for a challenge
¥ Attention to detail and take ownership
¥ Work & Learn on own initiative
¥
What we offer:
¥ A bright, modern and exciting place to work.
¥ Very good base salary
¥ Health Insurance
¥ Full Time position.
¥ Permanent Contract
¥ On-going training.
¥ Great career opportunities
¥ Annual reward

If you think you have what it takes to shine in this position, apply now to

Required language:

Polish (native or fluent) + English


Fonte: Net-Empregos


Área:

  • Outros / Outros empregos

Requisitos

Vagas Relacionadas

Web designer ( elegível para estágio iefp)

Procuramos Web Designer para se juntar à nossa equipa para desenvolver conteúdos gráficos, estáticos e animados para ambiente web e mobile assim como o...


Confidencial - Porto

Publicado hace un mes

Assessor coordenação peças / apv (m/f) - porto

O Grupo MCoutinho atua no negócio automóvel, nas suas diversas áreas, há mais de 60 anos, adotando uma postura intransigente de integridade, rigor,inovação e...


Confidencial - Porto

Publicado hace un mes

Cardador

Empresa de indústria têxtil, pretende recrutar um cardador. Perfil pretendido: - Boa capacidade de trabalho em equipa; - Autonomia e organização; - Boa...


Confidencial - Porto

Publicado hace un mes

Cad designer

Technically responsible to develop components and sub-assemblies with CATIA V5, under the guidance of the CAD Design Leader; Create and maintain CAD models in...


Confidencial - Aveiro

Publicado hace un mes