Polish Speaking Customer Care For Luxury Car Brand

Polish Speaking Customer Care For Luxury Car Brand

Multilingual Jobs Worldwide



Polish Speaking Customer Care For Luxury Car Brand

Detalhes da Vaga

Description: You speak Polish and want to move to the warm south? Then we have an exciting offer for you!

Our client is a global people-driven company that delivers Customer Experiences to the world’s best brands. They have an incredible opportunity with one of the worlds most luxurious car manufacturers and need you, who is able to provide friendly, efficient and customer-oriented service to their Client.

What will you be doing?

You will be the first point of contact for all customer queries. You represent the brand by doing the following:

Inbound support (e.g. technical assistance and advice on Smart Mobility and e-Performance Services for both customers and dealers, such as administration of customer accounts, registration or operating issues, charging network, parking services, etc.) Cross-sales (e.g. clarification of contract-related questions, extending subscriptions, etc.)Outbound support (e.g. related Smart Mobility or e-Performance Services) Response Card (e.g. handling of response cards, administration of opt.-ins and opt.-outs)

Requirements: What you need to have

Polish native/ advanced levelEnglish advanced level (minimum C1)Knowledgeable in Windows based and Microsoft Office ApplicationsExcellent listening and written/oral communication skills in supported languagesPassion for automotive topics and digital technologiesMake empowerment business decisions with little guidanceDemonstrate out of the box thinking in order to resolve customer concernsUnderstand the geography of the respective markets working for and being able to identify regions and provinces

Offer: We work hard and reward harder

Fixed monthly salary + bonusRelocation packageDaily meal vouchersPrivate health insuranceFully paid training sessionsMany opportunities to further your careerFriendly, multicultural work environment

You are the one we are looking for, so please don't hesitate and send us your CV!

Fonte: Europelanguagejobs



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