BNP Paribas is a leading European bank with an international reach. It has a presence in 72 countries, with more than 202,000 Employees – including more than 154,000 in Europe and over 5,000 in Portugal alone.
BNP Paribas is present in Portugal since 1985, having been one of the first foreign banks to operate in the country. Today, BNP Paribas has several entities operating directly in this territory, offering a wide range of integrated financial solutions to support its clients and their businesses.
Worldwide, the Group has key positions in its three main activities: Domestic Markets and International Financial Services (whose retail-banking networks and financial services are covered by Retail Banking & Services) and Corporate & Institutional Banking, which serves two client franchises: corporate clients and institutional investors. The Group helps all its clients (individuals, community associations, entrepreneurs, SMEs, corporate and institutional clients) to realise their projects through solutions spanning financing, investment, savings and protection insurance.
BNP Paribas Smart Office is a Shared Service Centre composed of teams who are dedicated to corporate Travel Management and Administration Services, to staff members across Europe. Client relations are at the cornerstone of Group´s strategy, with the primary aim of developing long-term relationships and helping clients focus on their core activities.
ROLE AND RESPONSIBILITIES
To gather relevant information and generate summary statistics and analysis from different data sources to support business reporting. The MIS Reporting Officer will assist in the design of reporting with intention of facilitating the program flow and processes for decision-making, both to internal and onshore stakeholders. The MIS Reporting Officer will also assist senior management and senior teams based locally and/ or onshore in delivering, maintaining and providing support throughout the reporting process. The role will require an action scope application for different reporting activities, such as, and not limited to, OPC, Travel Management Services (TMS) and other fields. Working in a fast-paced environment by maximizing the use of reports to automate standard processes and develop efficient and innovative solutions that offer a smart way forward, always operating with a sense of responsibility and compliance.
Generate, automate and produce operational reports, adhering to defined templates and ensuring compliance with the information security protocols, as required by stakeholders
Prepare weekly, fortnightly and monthly performance status reports, ensuring consistency in data
Ensure reports are completed accurately and on schedule
Produce and maintain these reports in a variety of formats and reporting methodologies for stakeholders use, and if necessary, maintain logs and documentation of these in parallel
Support with the development, implementation and update of procedures, process manuals and operational workflows
Assist with the training of staff and provide back-up when necessary
Develop current and possible new areas for MIS reporting
Keep up-to-date with new developments and changes in processes
Deal with operational queries when necessary
If required, attend internal meetings and trainings relevant to the role
Other ad-hoc projects development may be requested
Monitoring/ informing on corporate travel spends and trends
Control corporate travel related invoices with external parties and internal financial department
Monitor compliance to travel policies
Identify local savings opportunities
Provide information and/ or reporting on CSR impact on corporate travel
Provide information on corporate travel budget forecast to allow business lines to develop action plans, with associated average travels and costs
Required level of education: Bachelor’s Degree in Information Systems, Mathematics or similar
Advanced Microsoft Office skills (Excel, PowerPoint and Access as requirement)
IT skills or proven experience / ability of database methodology is a plus
Previous MIS experience is a plus
English is required
Well-organized, able to multi-task and be proactive
Client-oriented; strong work ethic is essential
Precise and rigorous; excellent attention to detail
Strong team spirit
Ability to adapt to changing priorities in a fast paced and dynamic environment
Ability to cope with pressure and short deadlines
Strong organizational skills
Display dedication and prioritize problems by considering the impact on the business
Respect confidentiality when required on sensitive matters
Stay calm and positive, be comfortable when faced with conflict
Active listening and clear communication
At least one year experience in a similar position is a plus
Please note that only applications submitted in English will be considered.
In case you are selected for this role, further documentation will be requested to support your hiring process.
BNP Paribas is an equal opportunity employer and proud to provide equal employment opportunity to all job seekers. We are actively committed to ensuring that no individual is discriminated against on the grounds of age, disability, gender reassignment, marriage or civil partnership status, pregnancy and maternity, race, religion or belief, sex or sexual orientation. Equity and diversity are at the core of our recruitment policy because we believe that they foster creativity and efficiency, which in turn increase performance and productivity. We strive to reflect the society we live in, while keeping with the image of our clients.