We are passionate about what technology can do.
We want to continually improve our service, people and technology.
We are proud that our customers benefit from our knowledge and experience.
We are Claranet and if you share our beliefs, we are looking for you!
Because we aspire to do more and better, we are looking for an experiencedLicensing Operations Managerto integrate our internal team, based in Lisbon.
Your responsibilities include:
Supervise and ensure the quality of the operational tasks of the MLS department;
Create the bridge with the financial area of Claranet, ensuring the correct reporting of financial values;
Prepare team meetings, gathering all relevant business information;
Control group and individual KPIs;
Build and improve dashboards to support decision making;
Validate and control aspects of the customer relationship: anniversary dates of contracts, use of products, tasks performed, etc. with a view to ensuring good customer service.
You must have:
Bachelor?s degree in Mathematics and/or Computer Science (or equivalent);
Experience in a finance department;
Experience in process management;
Advanced knowledge in Excel;
Knowledge of PowerBI or other Business Intelligence tools;
Knowledge of Dynamics NAV.
Regular professional development;
Health insurance, with family package;
Office facilities for meals and snacks;
Regular teambuilding programs;
Claranet, Helping our customers do amazing things!