L&D Support Officer - Switzerland

L&D Support Officer - Switzerland
Empresa:

Bnp Paribas


Lugar:

Lisboa


L&D Support Officer - Switzerland

Detalhes da Vaga

L&D Support Officer - Switzerland(Job Number:

2004HRM4834)BNP Paribas is a leading European bank with an international reach. It has a presence in 72 countries, with more than 202,000 Employees – including more than 154,000 in Europe and over 5,000 in Portugal alone.
BNP Paribas is present in Portugal since 1985, having been one of the first foreign banks to operate in the country. Today, BNP Paribas has several entities operating directly in this territory, offering a wide range of integrated financial solutions to support its clients and their businesses.
Worldwide, the Group has key positions in its three main activities: Domestic Markets and International Financial Services (whose retail-banking networks and financial services are covered by Retail Banking & Services) and Corporate & Institutional Banking, which serves two client franchises: corporate clients and institutional investors. The Group helps all its clients (individuals, community associations, entrepreneurs, SMEs, corporate and institutional clients) to realise their projects through solutions spanning financing, investment, savings and protection insurance.
Placed in in the CIB Human Resources department, the Learning & Development Support & Reporting teams’ main goal is to develop the company’s best asset, its employees.
We believe that, in a changing world, one of the best ways to keep a huge company as BNP Paribas in the front of competitiveness is by continuously investing and developing their employees’ skills and knowledge.
We are currently looking for one person to be part of the L&D team responsible for Switzerland and develop a strong partnership with the other members of the team, while assuming the responsibility for all support activities related with L&D activities, tools and projects.
ROLE AND RESPONSIBILITIES
As a Learning and Development Support Officer, your role will encompass three large vectors of activities:
Contribute to the creation of the L&D catalogue for Switzerland by:
Providing support to end users of the LMS platform;
Organize training sessions in link with the different providers (internal or external) and create them in the My Development tool (dates, booking rooms, etc.);
Assignand follow up of specific trainings for target populations whose roles require them to participate in Compliance Mandatory Trainings;
Manage and follow up of different Language Courses;
Monitor sessions filling up rate and manage necessary waiting lists;
Accompany external training registrations;
Follow-up of the training evaluation;
Prepare KPI’s that aim at control training activities and the associated costs for the HR Corporate department, including tasks such as:
Creation of ad-hoc reports according to the business demands;
Confirm and execute the payment of the different training invoices;
Manage the rebilling of the learning activity to the business in link with the Performance Management team
Become a Key-user/Administrator of the L&D tool accompanying the following activities:
Setup and follow up of projects from the functional specifications up to the go live;
Act as the principal point of contact with the tool provider, making the main exchanges regarding thedevelopment needs and the new functionalities available;
Administer users accesses and manage the referential definition (BNP Paribas Switzerland structure, countries & legal entities);
Represent BNP Paribas Switzerland in meetings regarding My Learning topics.
SKILLS
Master’s degree or equivalent by experience in Human Resources/ Business Management;

Skilled relationship builder - ability to work with different stakeholders;

Project Management skills – with a structured and organised approach;

Experience in managing multiple projects with consistent quality and timely delivery;

Strong Team Spirit;

Strong Communication skills;

Strong reporting & presentation experience;

Capacity to manage priorities with a results and delivery focus;

Autonomous and proactive;

Sense of confidentiality;

Innovation and creativity;

Systems administration & support experience is a strong plus;

Knowledgeof foreign languages :English (B2 Level, CECRL certificate) is mandatory, French (A2/B1 Level, CECRL certificate) is a plus;

Please note that only applications submitted in English will be considered.
In case you are selected for this role, further documentation will be requested to support your hiring process.
BNP Paribas is an equal opportunity employer and proud to provide equal employment opportunity to all job seekers. We are actively committed to ensuring that no individual is discriminated against on the grounds of age, disability, gender reassignment, marriage or civil partnership status, pregnancy and maternity, race, religion or belief, sex or sexual orientation. Equity and diversity are at the core of our recruitment policy because we believe that they foster creativity and efficiency which in turn increase performance and productivity. We strive to reflect the society we live in, while keeping with the image of our clients.


Fonte: Neuvoo3_Ppc


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