Italian Hotel Reservations Advisor – Work from Home based in Lisbon
Ville :Lisbon
Métier :Conseiller Client
Secteur :
Join our team!
As a Customer Advisor, you will:Assist customers with their last-minute bookings mainly through chat.
Use your creativity and intuition to help undecided customers choose from the range of hotels in the Americas, Europe, and Australia.
Proudly provide excellent customer service by managing expectations and claims in a very positive, polite, and diplomatic way.
Have a unique opportunity to start working in a new market where you can directly contribute to the company’s fast-paced growth, and internally progress different job positions.
We are looking for:Native or Proficient inItalian (level C2)
Fluency inEnglish (C1)
Excellent communication skills coupled with empathy and team spirit
Good writing skills are mandatory
Availability to work in night shifts
Previous experience in Customer Service or a tourism representative is a plus
For non-EU residents, it is mandatory to have a valid work permit
We offer you:Competitive wages (14 monthly payments per year)
Performance bonus
Health insurance with a dental plan (after 6 months contract)
Opportunities for career progression and possibilities for an international career through the Webhelp International Mobility Program
Relocation package - shared accommodation and flight reimbursement
Possibility to Work from Home temporarily based in Lisbon*
Life at our company:Work with a diverse environment with people from over 15 nationalities
Benefit from our modern amenities, many discounts in local businesses, company parties and events and much more!
We promote inter-company mobility to work at any of our sites around the world
New and modern offices inLisbon, Oriente, Portugal.
LisbonCustomer Advisor-Italian976