Italian Airline Reservations Advisor
Job :Customer Advisor
Sector :Travel and Tourism
Gain a privileged view and know-how inside one of the most distinguished airline companies in the world
Your future project
As anItalian Airline Reservations Advisor, you will:Booking management (altering, canceling or creating new reservations)
Assist clients via inbound calls in the after-sales process by answering inquiries regarding the reservations and attending potential requests
Managing the reservations back-office (ticket issuing, modification, and cancellation of reservations)
Have a unique opportunity to start working in the aviation world where you can directly contribute to the company’s fast-paced growth, and internally progress different job positions.
We are looking for
Native or ProficientItalianand fluentEnglish(minimum level B2)
Excellent communication skills coupled with empathy and team spirit
Previous experience with GDS tools like Amadeus, Galileo or Sabre is preferential
Previous experience in Customer Service or a tourism/travel representative is a plus
Availability to work in rotating shifts
For non-EU residents, it is mandatory to have a valid work permit.
We offer you
Competitive wages (14 monthly payments per year)
Health insurance with a dental plan (after 6 months contract)
Relocation package - up to three months of free accommodation, help setting up tax and bank account documentation, and reimbursement of your flight ticket up to 400€.
Life at our company
Work with adventurous people from over 15 nationalities
Benefit from our modern amenities, an on-site doctor, many discounts in local businesses, company parties and events and much more!
We promote inter-company mobility to work at any of our sites around the world.
New and modern office located where the action is:Lisbon- Portugal.
Ready to take up the challenge?
Join our team and show off your talent!
LisbonCustomer AdvisorTravel and TourismItalian422