Intune Support

Intune Support

Decskill - Tecnologias De Informação

Intune Support

Detalhes da Vaga

Decskill is 100% Portuguese technological company, founded in 2014, and we currently have more than 200 employees. Decskill operates in both national and international markets, with offices in Lisbon, Oporto and A Coruña, capable to provide services to any location in the national territory.
How can Decskill be an accelerator to your career?
We currently operate in 3 major areas: outsourcing by DECSKILL; augmented reality and computer vision products and solutions, by PROSKILL; and Agile training and coaching, by GETSKILL.
The success of Decskill is built from the inside out, with talented employees and constant evolution, with innovative aspirations and a commitment to make a difference.
We are looking for a Intune Support,for a project based in Lisbon.
Provide technical support regarding Intune (and Enterprise Mobility Suite) to enterprise customers, partners, internal staff and/or others on critical issues experienced with Microsoft technologies.

Deliver technical support to Intune Services (which may overlap with System Center Configuration Manager in hybrid scenarios), the technologies that surround them including Networking, Directory Services.

Work is office-based, but occasionally there is the need to travel to attend meetings.

Collaborating with colleagues across teams, time zones and technologies, working closely with brilliant Support engineers, product groups and progressive customers.

Work with a diverse range of customers; from small dev shops and independent software vendors (ISVs) to blue chip organisations.

Resolving customer technical problems.

Opportunity for personal growth.

Qualifications and Experience:
Strong knowledge of any Windows OS, Mobile device OS;

Client/Server knowledge, understanding of Cloud services;

Recent work experience in a customer facing support role;

3 or more years? experience in systems deployment/admin, network operations, software support or IT Consulting;

- Good Communication Skills - spoken and written English / German or French is a plus;
Excellent customer service skills and customer focused attitude;

Strong problem-solving skills includes troubleshooting, problem analysis and resolution, good judgment/decision making ability.

Nice to have would include: Exchange, SCCM, Mobile device configuration and app deployment, Cloud products like Azure, Office 365, other Mobile device management tools and programming knowledge;

Effective learning skills and the ability to learn on the go;

Genuine passion for technology and desire and aptitude to increase technical skill level required.

Excellent written and oral communication skills;

Cultural sensitivity;

Experience of building relationships with customers;

Ability to build the trust of a community;

Self-motivation and an ability to use initiative;

Flexibility and ability to adapt to ambiguous and changing situations;

If you're interested in the position, please send your updated CV, with the reference "LM/INT". Thank you!

Fonte: Empregoxl



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