Desculpe, a oferta não está disponível,
mas você pode realizar uma nova pesquisa ou explorar ofertas semelhantes:

Customer Service Representative (Dutch Market) For Bol.Com

col-wideJob Description:Customer Service Representative (Dutch market) for bol.com Remote from GreeceWe are looking for Dutch speakers to provide high-qualit...


Desde Tn Portugal - Aveiro

Publicado 23 days ago

Reparação Ou Substituição De Pavimento Em Madeira - Técnico De Pisos Em Madeira

Trabalho necessário: Reparar; Âmbito do projeto: 1 divisão; Área aproximada do projeto: Menos de 50 metros quadrados; Caraterísticas especiais do pavimento a...


Desde Fixando - Lisboa

Publicado 23 days ago

Quality Assurance Tester

Overview Expleo is a trusted partner for your innovation journey. As a global engineering, technology and consulting service provider, we are ideally positio...


Desde Expleo - Lisboa

Publicado 23 days ago

Talent Pool

Company:We boost dev team's delivery predictability through products and services to make software development look like a walk in the park! Our company is b...


Desde Knowcode - Aveiro

Publicado 22 days ago

Guest Relation Agent

Guest Relation Agent
Empresa:

The Luxury Collection



Função de trabalho:

Outro

Detalhes da Vaga

Posting DateJun 21, 2021
Job Number21063497
Job CategoryRooms & Guest Services Operations
LocationPine Cliffs Hotel a Luxury Collection Resort Algarve, Praia Da Falesia, Pinhal do Concelho, Albufeira, Portugal, PortugalVIEW ON MAP
BrandThe Luxury Collection
ScheduleFull-Time
Relocation?N
Position TypeNon-Management
Located Remotely?N

The Luxury Collection is a glittering ensemble of locally authentic hotels and resorts from around the world. Our hotel teams curate the world’s most enriching and desirable destination experiences. Our mission is to guide our guests, these seasoned travelers on transformative journeys that touch their spirits, enrich their lives and create lasting memories. If you are someone with an appreciation for evocative storytelling and a desire to provide genuine, personalized, and anticipatory service, then we invite you to join us on our journey and explore a career with The Luxury Collection.

POSITION SUMMARY

Process all guest check-ins, check-outs, room assignments, and room change/late check-out requests. Secure payment; activate/reissue room keys. Ensure rates match market codes, document exceptions. Verify/adjust billing for guests. Communicate to appropriate staff when guests are waiting for an available room. Advise guest of messages. Clear departures in computer system. Coordinate with Housekeeping to track room status and guest concerns. File guest paperwork or documentation. Operate telephone switchboard station. Run and check daily reports, contingency lists, and credit card authorization reports. Supply guests with directions and information. Answer, record, and process all guest calls, requests, questions, or concerns; follow up to ensure each has been met to guests’ satisfaction. Arrange transportation for guests/visitors. Count and secure bank at beginning and end of shift. Cash-guests' checks, process all payment types, vouchers, paid-outs, charges, and provide change. Notify Loss Prevention/Security of any reports of theft.

Follow company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships; support team to reach common goals; listen and respond appropriately to the concerns of employees. Comply with quality assurance standards. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.


Fonte: Neuvoo3_Ppc

Função de trabalho:

Requisitos

Guest Relation Agent
Empresa:

The Luxury Collection



Função de trabalho:

Outro

Built at: 2024-03-29T09:52:44.052Z