French Team Leader - Lisbon, Portugal

French Team Leader - Lisbon, Portugal
Empresa:

Webhelp Portugal


Lugar:

Setúbal


French Team Leader - Lisbon, Portugal

Detalhes da Vaga

French Team Leader - Lisbon, Portugal

City :Lisbon
Job :Customer Advisor
Sector :

As a French Team Leader, you will be responsible for achieving the team KPI’s and provide guidance.

Your future project

As aFrench Team Leader, you will:Supervise, monitoring and develop a team of Customer Advisors;
Guarantee continuous monitoring of the attainment by identifying performance gaps, analysing root causes and develop strategies to improve results;
Lead a team to success by creating an inspiring customer service environment focused on high-level performance;
Have a unique opportunity to start working in a new market where you can directly contribute to the company’s fast-paced growth, and internally progress different job positions.

We are looking for

Native or ProficientFrenchand fluentEnglish(minimum level B2)
Excellent communication skills coupled with empathy and team spirit
Previous experience in Customer Service or in team management is a plus
For non-EU residents, it is mandatory to have a valid work permit.

We offer you

Competitive wages (14 monthly payments per year)
Performance bonus
Transportation allowance
Health insurance with a dental plan (after 6 months contract)
Relocation package - up to three months of free accommodation, help setting up tax and bank account documentation, and reimbursement of your flight ticket up to 400€.

Life at our company

Work with adventurous people from over 15 nationalities
Benefit from our modern amenities, an on-site doctor, many discounts in local businesses, company parties and events and much more!
We promote inter-company mobility to work at any of our sites around the world.
New and modern office located where the action is:Lisbon- Portugal.

LisbonCustomer Advisor-French445


Fonte: Neuvoo2_Ppc


Área:

Requisitos


Conhecimentos:

  • PROGRESS

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