Do you have a passion for sports, lifestyle brands, and helping people?
This is your chance to join a leading global sportswear brand's customer service team in sunny Lisbon!
Your responsibilities:
Be the first point of contact for French-speaking customers by phone, email, or social media
Provide information and support regarding orders, shipping, returns, and products
Identify upselling and cross-selling opportunities to boost customer satisfaction
Solve customer issues calmly and clearly, ensuring they leave with a smile
Work closely with internal departments for specific case resolutions
Whether you've worked in customer service or not, this company trains you from day one.
They're looking for people with theright attitude, not just a perfect CV.
Your profile:
Fluent in Frenchwith aB2+ level of English
Strong communication skills and attention to detail
Comfortable working in a fast-paced, team-oriented environment
Interested in fashion, sports or lifestyle products
Already in Lisbon or open to relocating
What's in it for you:
12-month contract, renewable
40h/week, 5 days/week – rotating shifts (Mon-Sat, 7 AM–10 PM)
Paid training(approx.
3 weeks)
Private health insurancefrom day one
Relocation package for international candidates:
Reimbursement of initial flight
Airport pick-up
Support with documentation, bank account, housing
International team events and social activities
Your future company:
Join a multinational customer experience specialist supporting over 500 world-famous brands.
You'll work in a young, multicultural team based in a modern office in Lisbon — one of Europe's most vibrant and affordable capitals.
