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French Speaker For Back Office Support

French Speaker For Back Office Support
Empresa:

Webhelp Portugal



Função de trabalho:

Outro

Detalhes da Vaga

French Speaker for Back Office Support

City :Lisbon
Job :Customer Advisor
Sector :

We are looking for a French native speaker that has outstanding writing skills to work in one of the fast-growing and exciting start-ups in the American Tourism industry!

Mission :

As aFrench Speaker for Back Office Support,you will:Assist customers with their last-minute bookings mainly through chat.
Use your creativity and intuition to help undecided customers choose from the range of hotels in the Americas, Europe, and Australia.
Provide excellent customer service by managing expectations and claims in a very positive, polite, and diplomatic way.

Profile :

Native or ProficientFrenchand fluentEnglish(minimum level C1)
Excellent communication skills coupled with empathy and team spirit
Good writing skills are mandatory
Availability to work in night shifts
Previous experience in Customer Service or a tourism representative is a plus
For non-EU residents, it is mandatory to have a valid work permit.

Advantages :

Competitive wages (14 monthly payments per year)
Performance bonus
Transportation allowance
Health insurance with a dental plan (after 6 months contract)
Relocation package - shared accommodation and flight reimbursement
Possibility to do Work from Home*

Life at our companyWork with adventurous people from over 15 nationalities
Benefit from our modern amenities, an on-site doctor, many discounts in local businesses, company parties and events and much more!
We promote inter-company mobility to work at any of our sites around the world.
New and modern office located where the action is:Lisbon- Portugal.

Note:*Due to our contingency plan regarding COVID-19, you may be expected to work from home for a limited time.

LisbonCustomer Advisor-French665


Fonte: Neuvoo2_Ppc

Função de trabalho:

Requisitos

French Speaker For Back Office Support
Empresa:

Webhelp Portugal



Função de trabalho:

Outro

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