Field Service Representative

Descrição do emprego Roles & Responsibilities The role of ES Field Service Technician/Representative in the water treatment sector (Engineered Solutions) involves a variety of tasks aimed at ensuring the efficient operation and maintenance of water treatment systems.
Below is a detailed breakdown of their responsibilities.
Additional tasks may be included within the job scope: Key Responsibilities EH&S Compliance: Ensure adherence to Environmental, Health, and Safety regulations.
Start-up and Commissioning: Assist in the initial setup and commissioning of water treatment equipment.
Operation & Maintenance: Perform routine operation and maintenance activities under various contracts, including those for mobile units and customer sites.
Technical Support: Provide specialized technical support for aftermarket services.
Travel: Travel within the designated geographic area as required to perform duties.
Site Surveys: Conduct surveys to assess site conditions and requirements.
Repair and Maintenance: Carry out repair, maintenance, and warranty work on equipment.
Assembly Tasks: Perform minor assembly tasks as needed.
Chemical Water Tests: Conduct basic chemical tests on-site to monitor water quality.
Team Meetings: Attend local team meetings to share best practices and updates.
Customer Interaction: Serve as the primary contact person at customer sites, ensuring customer satisfaction.
Quality Management: Ensure the quality management of assigned contracts.
Shift Work and On-Call Duties: Work in shifts and be available for on-call duties as required.
Supervision of Contractors: Oversee the work of contractors to ensure compliance with project specifications and safety standards.
Customer Reporting: Provide detailed reports to customers regarding the status and performance of their water treatment systems.
Field Trials: Engage in field trials to test and validate new water treatment technologies and methods.
This role requires a combination of technical expertise, customer service skills, and the ability to work independently and as part of a team.
The technicians must be adaptable and ready to handle a variety of tasks to ensure the smooth operation of water treatment systems.
Required Skill Set for ES Field Service Technician/Representative Educational and Technical Background Engineering Background: Preferably in electrical, mechanical, or chemical engineering.
Industrial Processes: Good understanding of industrial processes.
Electrical and Mechanical Skills: Solid background with hands-on experience using tools.
Technical Abilities Troubleshooting: Ability to troubleshoot and resolve technical issues on-site.
Environmental Performance: Interest in contributing to continuous improvement in environmental performance.
Customer Service and Communication Service Mindset: Strong service mindset with a customer-first approach.
Communication Skills: Excellent communication and diplomacy skills.
Work Conditions Shift Work: Willingness to work in shifts and on weekends.
Travel: Availability to travel nationwide and occasionally across Europe.
Language and Computer Skills Language Proficiency: Fluent in English and strong local language skills.
Computer Skills: Basic computer skills, including proficiency with Google Workspace.
This skill set ensures that ES Field Service Technicians/Representatives are well-equipped to handle the diverse and technical demands of their role in the water treatment sector.
Qualificações Desired Qualifications for ES Field Service Technician/Representative Technical Knowledge Water Treatment Technologies: Experience and knowledge of water treatment technologies applicable to both industrial and municipal markets.
Preferred Residence Location: candidates should preferably reside in Bilbao, Lisbon, Madrid, or Barcelona.
  Informação adicional     As an inclusive company, Veolia is committed to diversity and gives equal consideration to all applications, without discrimination.