English Support Advisor

English Support Advisor
Empresa:

Webhelp Portugal


English Support Advisor

Detalhes da Vaga

We are hiring!As an English Support Advisor– Lisbon, Portugal, you will have the opportunity to develop your valuable technical skills while gaining a privileged view and know-how of one of the big four IT companies in the world. Your future projectAs an English Support Advisor– Lisbon, Portugal, you will:•Manage customer expectations through a calm and empathetic stance aiming to resolve their cases. Strive to maintain and improve customer satisfaction levels.•Improve your technical skills by troubleshooting issues related to electronic equipment. Escalate potential service issues to the appropriate level (when necessary).We are looking for•Native or Proficient English (minimum level C1/C2)•Excellent communication skills coupled with empathy and team spirit•Previous experience in Customer Service is a plus•Previous experience with iOS and/or macOS, or comparable technology is preferential•For non-EU residents, it is mandatory to have a valid work permitWe offer you•Competitive wages (14 monthly payments per year)•Performance bonus•Free Transportation Life at our company •Work with adventurous people from over 15 nationalities•Benefit from our modern amenities, many discounts in local businesses, company parties and events and much more! •We promote inter-company mobility to work at any of our sites around the world. •New and modern office located where the action is: Oeiras (Tagus-Park) Lisbon, Portugal.


Fonte: Neuvoo3_Ppc


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