English Back Office Support– Night Shifts

English Back Office Support– Night Shifts

Webhelp Portugal



English Back Office Support– Night Shifts

Detalhes da Vaga

English Back Office Support– Night Shifts

City :Lisbon
Job :Customer Advisor
Sector :Travel and Tourism

We are looking for an English Back Office Support

Your future project

As anEnglish Back Office Support,you will:Assist customers with their last-minute bookings mainly through chat.
Use your creativity and intuition to help undecided customers choose from the range of hotels in the Americas, Europe, and Australia.
Provide excellent customer service by managing expectations and claims in a very positive, polite and diplomatic way.

We are looking for

Native or ProficientEnglish(C1/C2)
Excellent communication skills coupled with empathy and team spirit
Good writing skills are mandatory
Availability to work in night shifts(rotative schedules – from 11pm to 8am)
Previous experience in Customer Service or a tourism representative is a plus
For non-EU residents, it is mandatory to have a valid work permit
Availability to start the first month with day shifts (for training purposes)

We offer you

Competitive wages (14 monthly payments per year)
Performance bonus
Transportation allowance
Health insurance with a dental plan (after 6 months contract)
Relocation package - up to three months of free accommodation, help setting up tax and bank account documentation, and reimbursement of your flight ticket up to 400€.

Life at our company

Work with adventurous people from over 15 nationalities
Benefit from our modern amenities, an on-site doctor, many discounts in local businesses, company parties and events and much more!
We promote inter-company mobility to work at any of our sites around the world.
New and modern office located where the action is:Lisbon- Portugal.

Ready to take up the challenge?

Join our team and show off your talent!

LisbonCustomer AdvisorTravel and TourismEnglish444

Fonte: Neuvoo2_Ppc


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