Social network you want to login/join with:Dutch Customer Support Specialist in Portugal (Remote), LisbonClient:Cross Border TalentsLocation:Lisbon, PortugalJob Category:OtherEU work permit required:YesJob Reference:87d28dede8c8Job Views:7Posted:23.01.2025Expiry Date:09.03.2025Job Description:Advance Your Career with Us!We're searching for an enthusiastic Customer Support Specialist to join our innovative and energetic team.
If you're adaptable, friendly, and excel in a fast-paced environment, this role is made for you!Role Overview:As a Customer Support Specialist, you will manage customer inquiries through phone, chat, email, and social media, tackling account, technical, and financial questions.
Your efforts will contribute to greater customer satisfaction and support ongoing improvements to our operations.Key Responsibilities:Deliver exceptional support via phone, chat, email, and social mediaResolve account setup, verification, login issues, financial queries, and technical concernsServe as a trusted advisor, particularly for clients in the sports sectorRespond promptly to customer inquiries, feedback, and issuesFoster strong client relationships through clear, effective communicationEnsure service excellence while adhering to company policiesPropose process enhancements to improve the overall customer experienceRequirements:Fluent in Dutch (C2 level)EU Citizenship or Portuguese Residency Card0-1 year experience in customer supportStrong leadership, analytical, and communication skillsEagerness to learn and growWhy Join Us:Attractive Salary: Competitive compensation that values your skillsPerformance Bonus: Recognizing your achievementsMeal Allowance: Covering your daily mealsTransportation Support: Assisting with commuting costsRemote Work: Enjoy the flexibility of working from homeReady to take the next step in your customer support journey?
Apply today—we can't wait to meet you!#J-18808-Ljbffr
