Dutch Customer Advisor Agent

Dutch Customer Advisor Agent


Dutch Customer Advisor Agent

Detalhes da Vaga

Job description

For a big name in banking we are looking for customer advisor agents. You will support the Card division by telephone and in writing. Your tasks:
Editing questions about the account, username or password;
Clarification of questions about financial overview and postings;
Provision of information on various Card Solutions products;
Information and assistance for app users;
Processing reports on lost or stolen cards;
Please note that for this position, both good Dutch and English, in oral and written form is required.
Our ideal candidate is

A natural team player
Someone who loves to give and receive fantastic customer service - we want you to treat every call or email or social media post as an opportunity to delight our customers
Required skills

Fluent in Dutch
Working proficiency in English
Excellent communication skills
Problem solving
Sense of responsibility

Excellent benefits package
Multilingual and excellent work environment to provide the customer service
Extensive training
Languages classes (for international candidates)
Internal employee incentives

Fonte: Neuvoo3_Ppc



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