Customer Support For Financial Services

Quality and Service in Today's Competitive World In today's fast-paced business environment, providing top-notch quality and service is crucial for companies to stay ahead of the competition.
This role offers a unique opportunity to make a significant impact in various aspects of customer support, from technical issue resolution to sales guidance.
Key Responsibilities: Act as the primary point of contact with customers, offering advice, sales support, and troubleshooting assistance via phone, email, and chat.
Identify, respond to, and resolve customer requests in a timely and professional manner.
Provide technical support and modify user profiles as needed.
Assist customers in selecting the most suitable membership options.
Process account seizures and address any related issues.
Troubleshoot and resolve account-related problems that may arise.
Requirements: Native-level proficiency in German and excellent English language skills.
Stay up-to-date with financial topics and trends.
Demonstrate strong motivation and commitment to work.
Show enthusiasm for intercultural communication and expatriate lifestyles.
Be willing to relocate to Athens for an international career experience.
Possess a valid Greek work permit (required).
What We Offer: A full-time job with 40 hours of work per week.
A competitive salary and performance-based bonus.
A private health insurance plan.
A Quality Certified Management Company.
A recognized training program delivered by leading brands.
A comprehensive relocation package, including: A flight ticket to Athens.
Hotel accommodation with breakfast for two weeks.
Assistance in finding a flat and covering real estate agency fees.
A return flight ticket to your home country every year.
Vouchers, discounts, free Greek language classes, events, outings, and parties throughout the year.
About Your Future Employer: This multinational organization, headquartered in Athens, prioritizes employee development, language skills, accommodation, and social integration.
As one of the world's leading sales and customer service solutions providers, they value diversity and have a global team comprising talents from over 80 nationalities.