Work Schedule: Monday to Sunday, 08:00 – 23:00 (Rotational Shifts) Days Off: 2 rotational days per week Mode: On-site Key Responsibilities Handle customer inquiries via phone, email, and chat Provide accurate information and support for various issues Resolve customer concerns efficiently and professionally Maintain a high level of customer satisfaction Collaborate with internal teams to improve customer experience Requirements Fluent Flemish (C1-C2) and good English skills (B2 level) Strong communication and problem-solving skills Ability to work in rotational shifts, including weekends Customer-oriented mindset and a proactive attitude Willingness to work on-site in Lisbon Salary & Benefits Meal allowance: €7.23 per day Transport allowance: €20 per month Health insurance: Available from Day 1 (with a monthly contribution) Free after 6 months of employment
