.Your responsibilities and impact as a Customer Service Agent.
will be: Your mission is to support clients' activities by offering world-class service to their customers.
You will work for one of the most well-known companies in the telecommunication sector.
Your tasks will include: Answering incoming queries from customers Identifying issues and providing solutions Ensuring a high level of customer satisfaction Recording data in the CRM system Giving Ad-hoc support Being a team player and participating in the success of the team and project Skills, qualifications, and interests you need to succeed in this role: You have a native level of German.
A good level of English is a big plus.
You are motivated, reliable, and committed to your work in customer service and Ensuring high quality is important for you You have a drive for excellence and professionalism You have excellent communication skills You are a real team player and willing to work with many other nationalities What should you expect from living in Lisbon?
Type of contract: a long-term fixed-term contract, renewable Working hours: 40h/week (8h/day) from Monday to Sunday, rotating shifts from 6 AM to 10 PM Salary conditions* – 2 options: Including free accommodation (shared flat, all bills included): 950€ gross per month Excluding accommodation: 1350 € gross per month Private health insurance directly after contract signature *Approx.
20-25% tax – please refer to living costs in Lisbon for comparison with other EU countries' wages Relocation support for international candidates: Reimbursement of your initial flight expenses after 9 months, airport pick up, and yearly two-way flight ticket back to your home country (within the EU).
Help with paperwork, opening a bank account, etc.
upon your arrival.
A company that fully supports you and wants to make your experience great Free Portuguese lessons, cooking classes, sports activities, and social events organized by the company A dynamic, open-minded, and multicultural environment, including 82 different nationalities A great place to work in a brand new building, you will work in the best facilities for a fun and comfortable environment A company working with top-notch worldwide brands, from various industries from Fashion, Online Marketing, Technologies, Food, etc.
Real career opportunities: the opportunity to enter a development program within 6 months to get access to other opportunities within the company: from different projects to QA, Team Lead, or Supervisor roles.
Your Future Company: Located in Lisbon, you will find a company that takes care of you from your career development, language skills, and accommodation to your social integration.
Your prospective new employer is a multinational organization that has been acknowledged as one of the best sales and customer service solutions provider companies in the world