.Are you passionate about the hospitality industry?
Do you want to work for a luxury and well-renowned hotel chain?Do you enjoy smooth traveling?
Then this is your chance to make an impact on the holidays of multiple travelers!Your responsibilities and impact as a customer service agent will be:- Customer service by phone, email, and live chat- Solving issues encountered during the booking process or loyalty programs- Taking an active role in finding the right booking- Following up on issues during the vacation- Providing good solutions incl.
refunds to the customers- Managing good and qualified lead generationSkills, qualifications, and interests you need to succeed in this role:- You have a fluent level of German (a good level of English would be a plus)- You are looking for a job opportunity abroad- You are addicted to traveling- You are motivated and committed to your work- You have excellent communication and listening skills- You are a team player and willing to work with many other nationalitiesWhat's in it for you?- Type of contract: a long-term fixed-term contract, renewable every year- Working hours: full-time (40h/week) on rotating shifts (depending on the project)- Hybrid work optionsSalary conditions (*) – 2 options:- Including free accommodation (shared flat, all bills included): 1050€ gross/month- Excluding accommodation: 1400€ gross/monthFor international candidates:- Reimbursement of your initial flight expenses after 9 months- Airport pick up- Yearly two-way flight ticket back to your home country (within the EU)- Help in paperwork, opening bank account, etc.
upon your arrival- Free Portuguese lessons, cooking classes, sports activities, and social events organized by the company- Real career opportunities in different career paths(*) Compensation during the training period if successful (from 1 to 4 weeks): 50% of your hourly wages (lower taxes)What should you expect from living in Lisbon?- A colorful city view and a rich cultural history- Pros of living in a European capital on a budget- Delicious Portuguese cuisine and famous cafe culture- Friendly people, good vibes, and a happy-go-lucky urban life- Warm climate all year and a sunny beach life next to the Atlantic- A large English-speaking local community and international environmentYour Future Company:Located in Lisbon, you will find a company that takes care of you with your career development, language skills, accommodation, and to your social integration.
Your prospective new employer is a multinational organization that has been acknowledged as one of the best sales and customer service solutions provider companies in the world