Medical company opening a Shared Services in Lisbon.
The company you're going to work at: Medical company opening a Shared Services in Lisbon.
Your new role: As part of a dynamic and growing team, you'll have the chance to make a meaningful impact as a Customers service assistant in this Shared Service Centre.
You´ll ensure the accurate and efficient handling of all incoming orders.
Main tasks: Manage orders from Nordic customers, focusing on Swedish clients; Respond to routine inquiries related to orders, invoices, deliveries, and pricing; Set up customer accounts and assist in preparing for automation; Participate in cross-selling and refer customers to appropriate products or services; Ensure all internal systems and process and compliant on an annual basis.
What you need to be successful: Minimum 2 year of experience in customer service / similar role; Strong customer service orientation; Effective verbal and written communication skills in Swedish (native preferred); Good oral andwritten comprehension of Danish; English Fluent; Experience working with ERP systems: Oracle, Agile and Salesforce preferred; Excel Skills; Previous Shared Services professional environment is a nice to have.
What the company can offer you: Hybrid working model; Annual Bonus; Meal Allowance; Health Insurance; The amazing opportunity to be part of the first team in Portugal.
Next step: In case you are interested in this opportunity, click on "Apply Now" to send us your updated CV.
