ClientPharmaplanet is a pharmaceutical laboratory, but also a company that provides specialized services in scientific and commercial areas.
We are currently recruiting a CRM Manager with strong Salesforce expertise to join a project in partnership with one of our clients - a renowned company in the Pharmaceutical Industry.Job description
- Support the rollout and localization of Salesforce CRM in Portugal, in alignment with global and regional strategies;
- Act as the primarypoint of contact for CRM operations in Portugal, ensuring the platform is optimized for local market needs;
- Coordinate with cross-functional teams including sales, marketing, IT, and commercial excellence to ensure smooth adoption;
- Manage user onboarding, training, and support, acting as the first line of help for troubleshooting and best practices;
- Work closely with the central/global CRM team to implement system updates, enhancements, and integration needs;
- Monitor data quality;
- Track CRM usage and adoption metrics, preparing reports and insights for leadership.Requirements
- Proven experience as a CRM Manager, CRM Consultant, or equivalent role;
- Hands-on expertisewith Salesforce Sales Cloud; experience with Salesforce Marketing Cloud is a plus;
- Prior involvement in CRM rollouts, user support, and stakeholder engagement;
- Strong analytical,organizational, and communication skills;
- Experience in the pharmaceutical, healthcare, or FMCG sector is highly desirable;
- Fluent in English and Portuguese.Offer
- Integration in a renowned company in the Pharmaceutical Industry;
- Fixed remuneration+ meal allowance;
- Professional tools.Local: OeirasREF: CRMMSHII25Please send your CV through our website Pharmaplanet.PtNote: Given the expected high number of applications, it will not be operationally possible for us to provide feedback to all candidates.The selected candidates will be contacted within 15 days.
