Chief Of Staff, Customer Success, Lisboa

Detalhes da Vaga

.Social network you want to login/join with:Chief of Staff, Customer Success, LisboaClient: Sword HealthLocation: Lisboa, PortugalJob Category: OtherSalary: -$0-0/monthlyEU work permit required: YesJob Views: 7Posted: 23.01.2025Expiry Date: 09.03.2025Job Description:Sword Health is on a mission to free two billion people from pain as the world's first and only end-to-end platform to predict, prevent and treat pain.With 67% of members achieving a pain-free life and a 70% reduction in surgery intent, at Sword, we are using technology to save millions for our 25,000 enterprise clients across three continents.
Today, we hold the majority of industry patents, win 70% of competitive evaluations, and have raised more than $300 million from top venture firms like Founders Fund, Sapphire Ventures, General Catalyst, and Khosla Ventures.Recognized as a Forbes Best Startup Employer in 2024, this award highlights our focus on being a destination for the best and brightest talent.
Not only have we experienced unprecedented growth since our market debut in 2020, but we've also created a remarkable mission and value-driven environment that is loved by our growing team.
With a recent valuation of $3 billion, we are in a phase of hyper growth and expansion, and we're looking for individuals with passion, commitment, and energy to help us scale our impact.Joining Sword Health means committing to a set of core values, chief amongst them to "do it for the patients" every day, and to always "deliver more than expected" on behalf of our members and clients.This is an opportunity for you to make a significant difference on a massive scale as you work alongside 900+ (and growing!)
talented colleagues, spanning three continents.
Your charge?
To help us build a pain-free world, powered by technology, enhanced by people — accessible to all.We are seeking a dynamic and strategic Chief of Staff to support the Customer Success leadership team in scaling and growing the Customer Success organization.
In this role, you'll focus on driving the rhythm of the business, strategic initiatives, and supporting the CS leaders in smoothly running the Customer Success organization.
This position is highly visible in the organization, involves frequent interactions with cross-company leaders, and reports directly to the Sr. Director of Customer Success.
The Chief of Staff will act as a trusted advisor, facilitating communication and alignment across teams to enhance customer satisfaction and success.What you'll be doing:Strategic Partnership: Act as the right hand and operational lead for the Sr


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